Effective: 1 September 2026
These terms are the agreement between you and RecHero for using the
RecHero websites (including rechero.app and its subdomains), apps, and
services (together, “RecHero” or the “Service”).
“We” and “us” mean the legal entity that operates RecHero. If your
organization pays for RecHero, that entity is named on your Order (see
Section 6.1).
By creating an account, submitting a form on our website, or using
RecHero, you agree to these terms. If you use RecHero on behalf of an
organization, such as a league you run, you agree to these terms for that
organization and confirm that you are authorized to do so. In that case,
“you” includes the organization.
1. What RecHero is
RecHero is software for running recreational sports leagues: scheduling,
scores, standings and ratings, league websites and community pages, player
rosters, and related tools. Organizers set up and run leagues.
Players join teams, follow their league, and submit scores.
Visitors browse public league pages and our website without an
account.
2. Your account
You must be at least 16 years old to create an account. RecHero is not
directed to children under 13, and we do not knowingly collect their
personal information directly. Keep your login credentials confidential
and your account information accurate. You are responsible for all
activity under your account. If you suspect unauthorized access, notify us
at [email protected].
3. If you run a league
- Permission to add users. When you enter or upload people’s names,
contact details, or other information, you confirm that you have their
consent or another lawful basis to share it with us. You must honour
their requests to correct or remove their information.
- Minors. If your league includes minors, you are responsible for
obtaining any parental or guardian consent required by law before adding
their information.
- Your league’s activities. We provide software only. You are
responsible for your league’s activities, safety, venues, eligibility
rules, insurance, waivers, and facility agreements.
- Your league’s pages. You are responsible for what appears on your
league’s public pages and community spaces, including moderating
members’ posts.
4. Your content
You (or your organization or its members) own the content you put into
RecHero: league information, posts, photos, documents, team names and
logos, scores, and stats (“your content”).
You grant us a worldwide, non-exclusive, royalty-free licence to host,
store, copy, adapt (for example, resize images), and display your content,
only as needed to operate RecHero. This includes displaying it on the
public league pages an organizer chooses to publish. This licence ends when
the content is deleted, except for backups kept for a limited time and
content others have already shared publicly.
Public league pages can be viewed by anyone with the link and may appear in
search results. You confirm that your content does not violate anyone’s
rights or any law, and that you have permission from people who can be
identified in photos you upload.
5. Rules for using RecHero
You must not:
- break the law or infringe anyone’s rights;
- post hateful, harassing, threatening, defamatory, or sexual content,
share people’s private information, or post anything that exploits
minors;
- impersonate anyone or misrepresent your affiliation;
- submit false scores or manipulate ratings (leave the sandbagging on the
court);
- attempt to breach RecHero’s security, or access data that is not yours;
- send spam through RecHero, including through community pages or
referrals;
- disrupt RecHero or other leagues, for example by overloading the Service
or uploading malware;
- use scrapers, bots, or AI agents to extract data from RecHero, other than
through the export and integration features we provide;
- copy, reverse engineer, or attempt to derive the source code or inner
workings of RecHero, except where the law expressly permits it;
- use RecHero, or information obtained from it, to build or train a
competing product, or give a competitor access to RecHero without our
written consent; or
- resell RecHero (giving your own league members access is permitted).
We may remove content or suspend accounts that break these rules.
Organizers moderate their own leagues, and we may also act. Report abusive
content, or content you believe infringes your copyright, to
[email protected]. We will review it and may remove content and terminate
the accounts of repeat infringers.
6. Paid plans
6.1 Orders and payment. Paid plans are purchased through an order form,
quote, or invoice from us that refers to these terms (an “Order”). The
Order names our legal entity, the plan, the term, the price, and any plan
limits. Your organization accepts these terms by paying the invoice,
accepting the Order, or using paid features. Fees are billed in advance for
each term, are payable by the methods stated on the invoice, and are due on
receipt unless the Order says otherwise. If you pay by card, a third-party
payment processor handles the payment under its own terms. Fees do
not include taxes such as GST/HST, which you are responsible for. Overdue
amounts bear interest at 1% per month (12.68% per year), or the highest
rate permitted by law if lower, and we may suspend paid features after
notifying you. Except as set out in Section 6.4 or required by law, fees
are non-refundable.
6.2 Renewal. Your plan renews automatically for another term of the
same length (one year for annual plans). To cancel renewal, email
[email protected] at any time before the renewal date. If we decide not
to renew your plan, we will notify you at least 30 days before it ends.
6.3 Pricing and plan changes. Introductory discounts apply only to the
term stated in your Order; renewals are at the regular price shown on your
Order, subject to permitted increases. At each renewal, the regular price
of your plan may increase over the prior term’s regular price by up to the
greater of the annual change in Canada’s Consumer Price Index (as published
by Statistics Canada) or 5%. We will not otherwise increase the price of
your plan. We may change, combine, or retire plans. If we retire your plan,
we will notify you at least 30 days before your renewal date of the
replacement plan and its price. Unless you cancel renewal under Section
6.2, your plan renews as the replacement plan at that price. If you exceed
your plan’s limits (for example, the number of active leagues) and remain
over them after we notify you, we may move you to the appropriate plan and
invoice the prorated difference for the rest of your term.
6.4 Refunds. We will refund prepaid fees for the unused portion of your
term if (a) you terminate your plan under Section 10.3 because of our
uncured material breach, or (b) we discontinue RecHero or terminate your
plan for any reason other than your breach of these terms.
6.5 Payments you collect. If RecHero offers a way for your
organization to collect payments from players (for example, registration
fees or merchandise sales), those payments are processed by a third-party
payment processor. To use it, your organization must open an account
directly with that processor and accept its terms. Your organization is the
seller in those transactions; we are not a party to them and do not hold
the funds. You are responsible for the amounts you charge, the processor’s
fees, your own refund policy, disputes and chargebacks with your players,
any taxes on your sales, and using the funds lawfully.
7. Our intellectual property
7.1 Ownership. We and our licensors own RecHero and all intellectual
property in it: software, algorithms (including scheduling, ranking, and
rating methods), design, look and feel, workflows, documentation,
templates, branding, and all improvements, including those based on your
feedback. You receive only the rights these terms expressly grant.
7.2 Your licence. We grant you a limited, non-exclusive,
non-transferable, non-sublicensable licence to use RecHero as intended:
organizers to run their leagues, and players and others to take part in
and follow the leagues they have access to.
7.3 Your content and exports. Section 5 does not restrict your use of
your content, your exports, or league information RecHero produces for
you, such as schedules, results, standings, and stats. You may use them
anywhere, including with another service (even a competing one), subject
to the law and the rights of others. You may also share screenshots of
your league. Section 5 still governs how data is extracted from RecHero.
7.4 Feedback. If you send us ideas or feedback, you assign to us all
rights in it and waive any moral rights in it, and we may use it without
obligation to you. If that assignment is not effective, you grant us a
perpetual, irrevocable, worldwide, royalty-free, transferable, and
sublicensable licence to use it for any purpose.
7.5 Aggregated data. We may use de-identified, aggregated data to
operate, secure, improve, and develop our products, as long as it does not
identify you, your organization, or any individual. Our Privacy Policy
applies.
8. Privacy and security
Our Privacy Policy explains what personal
information we collect, how we use it, and how we protect it, including
league data that organizers enter. It forms part of these terms. We use
reasonable safeguards to protect your data, and we will notify affected
organizations and individuals of a data breach as required by law.
9. Data export
Organizers can export their league data, including teams, players and
their contact details, schedules, results, and standings, in a common
format. If you close your account or your plan ends, we will provide
reasonable assistance in exporting your data before we delete it as
described in the Privacy Policy.
10. Suspension and termination
10.1 By you. You may stop using RecHero and delete your account at any
time. Closing an account does not end a paid plan or entitle you to a
refund; a paid plan ends at the end of its term if you have cancelled
renewal under Section 6.2.
10.2 By us. We may suspend or terminate your access, with notice where
practicable, if you materially breach these terms, if your use creates
legal or other risk for us or other users, or if we discontinue RecHero.
10.3 For breach. Either of us may terminate an Order if the other
materially breaches these terms and fails to cure the breach within 30 days
of receiving written notice of it.
10.4 Survival. Provisions that by their nature should survive
termination will survive, including amounts owed and Sections 4 (for
content already shared publicly), 7, 9, 11, 12, 13, and 16.
11. Disclaimers
RecHero is provided as is, and we do not run your league. RecHero is
provided “as is” and “as available”. To the extent permitted by law, we
disclaim all warranties and conditions, express or implied, including
merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that RecHero will be uninterrupted or error-free, or that
ratings, standings, or schedules will be accurate or suitable for any
particular competitive purpose.
We do not organize, supervise, or operate sports activities. Sports carry
inherent risks, and we are not responsible for injuries, property damage,
or disputes arising from league activities.
Nothing in these terms limits rights you have under consumer protection
laws that cannot be waived, including Canadian provincial laws.
12. Limitation of liability
Our liability to you is limited. To the extent permitted by law: (a) we
are not liable for indirect, incidental, special, consequential, or
punitive damages, or for lost profits, revenue, data, or goodwill; and
(b) our total liability for all claims relating to RecHero is limited to
the greater of the fees you paid or owed us in the 12 months before the
event giving rise to the claim, and CAD $100. These limits do not apply to
liability that cannot be limited by law, including for fraud, gross
negligence, or wilful misconduct.
13. Indemnity
If you use RecHero on behalf of an organization, the organization will
defend and indemnify us against third-party claims arising from its
content, its breach of Section 3 (including adding people’s information
without a lawful basis), or its league activities, except to the extent
caused by our breach of these terms.
14. Third-party services
RecHero may link to or work with third-party services, such as maps,
payment processors, or video embeds. They have their own terms and privacy
policies, and we are not responsible for them.
15. Changes
We may change RecHero and these terms. For material changes, we will give
reasonable advance notice by email or in the app. The effective date at the
top shows the current version. By continuing to use RecHero after a change
takes effect, you accept it; if you do not agree, stop using RecHero before
then.
If you have a paid plan, a material change that adversely affects you
applies from your next renewal, unless it is required by law or to address
a security risk. Pricing is governed by Section 6, not this section.
16. Governing law
These terms are governed by the laws of Ontario and the federal laws of
Canada that apply there. The courts in Toronto, Ontario have exclusive
jurisdiction over disputes. Either of us may still seek injunctive relief
in any court of competent jurisdiction, and consumers keep any right the
law gives them to bring claims in their local courts.
17. General
- These terms, the Privacy Policy, and any Order are the entire agreement
between us.
- If an Order conflicts with these terms, the Order prevails for the plan
it covers. Terms in your own purchase orders or similar documents do not
apply, even if we accept or pay against them.
- If any part of these terms is unenforceable, the rest remains in effect.
- Our failure to enforce a provision is not a waiver of it.
- You may not assign these terms without our consent. We may assign them
to an affiliate or in connection with a merger or sale of our business.
- These terms do not create a partnership or agency relationship.
- We send notices to your account email or, for paid plans, the billing
contact on your Order. Send notices to
[email protected], or for billing and renewals, [email protected].
RecHero